General Questions
The Jolly Jumper is a trusted baby activity product designed to help babies develop coordination, balance, and strength through gentle exercise. It provides a fun way for babies to explore movement while supporting their early development.
The Jolly Jumper is suitable for babies who can hold their heads up independently, typically from around 3 months old. Always check the product guidelines to ensure your baby is ready.
Yes, the Jolly Jumper is designed with safety in mind. To ensure safe use, always supervise your baby and limit usage to 15 minutes per session. Follow the installation and usage instructions carefully.
Setting up the Jolly Jumper is easy. It comes with a secure frame or door clamp, detailed instructions, and all the necessary parts.
Yes, the door clamp model is designed to fit securely in most standard doorways. Ensure the doorway meets the size and structural requirements outlined in the product manual.
The Jolly Jumper is designed for babies weighing up to 13 kilograms (28 pounds). Please do not use the product if your baby exceeds this weight limit.
Jolly Jumper warranties its jumpers against defects for one year from the original retail purchase date. We don’t recommend using second hand Jolly Jumpers for your baby, as normal wear and tear may affect the safety and performance.
To clean the Jolly Jumper saddle we recommend placing the saddle with the straps still attached inside a knotted pillowcase. Washing machine is set to cold. Do not bleach. Tumble dry on low.
Yes, the Jolly Jumper with a standalone frame can be used outdoors on flat, stable surfaces. Always ensure your baby is shaded and supervised.
It’s normal for babies to take some time to adjust. Start with short sessions and engage with your baby to make the experience more enjoyable.
The Jolly Jumper is available on our official website, Big W, Baby Bunting and selected independent baby stores across Australia.
Yes, all Jolly Jumper products come with a 12-month warranty against manufacturing defects. Please keep your proof of purchase for warranty claims.
Absolutely! The Jolly Jumper is a thoughtful and practical gift that parents and babies will love. It’s ideal for baby showers, newborn celebrations, or as a special treat for growing families.